Asking for an air conditioning quote usually comes with the same questions: how long will it take, will you be drilling into walls, and what do I need to have ready before you arrive? Here's the whole process, from the technical visit through to switch-on.
Before installation: the free technical visit
It all starts with a no-obligation technical visit, where we assess the property, its orientation and your actual needs — not a generic quote over the phone. During that visit we confirm the right power, the ideal spot for the indoor and outdoor units, the pipework route, and give you a fixed price with no small print. Installation day only gets booked once you've approved the quote.
How long installation takes, by system type
- Split 1x1 (one indoor unit, one outdoor unit): completed in a single day in most cases.
- Multisplit (several indoor units, one outdoor unit): can take 1-2 days, depending on the number of units and the distance between them.
- Ducted systems: vary quite a bit by property, since they usually involve working with a false ceiling; we give you a firm timeframe during the technical visit once we've seen the space.
The steps the technician follows on installation day
- Arrival and protecting the work area: we cover floors and nearby furniture before starting, so nothing in your home gets marked or dirty.
- Mounting the indoor unit: fixing the bracket to the wall or ceiling at the spot agreed during the technical visit.
- Mounting the outdoor unit: installed on a façade, terrace or on the ground, with the fixings needed for it to sit firmly and dissipate heat well.
- Running refrigerant pipework, wiring and drainage: connecting both units, always looking for the most discreet route possible.
- Vacuuming the circuit and charging refrigerant gas: an essential technical step so the unit performs correctly from day one.
- Functional testing: we confirm it cools (and heats, if it's a heat pump unit) properly before calling the job done.
- Final clean-up and remote control walkthrough: we tidy the work area and show you how to get the most out of the unit — modes, timer, and the basic upkeep you can do yourself.
Is there building work or wall-breaking involved?
In a standard split or multisplit installation, the work is normally limited to a small hole drilled through the wall to pass the pipework from one side to the other — it isn't building work in the renovation sense, and clean-up is included in the job itself. Ducted systems are different: since they're hidden inside a false ceiling, they do involve more installation work, though in most cases still not masonry work. We always confirm exactly what your home needs during the technical visit.
What you can prepare before we arrive
- Clear the wall area where the indoor unit will go (remove pictures, curtains or furniture pushed up against that wall).
- Make sure there's access to the façade, terrace or patio where the outdoor unit will sit.
- Let us know about underfloor heating, recent electrical work, or any detail of the property that could affect the pipework route.
- If you live in a community of owners and the outdoor unit will sit on a façade or shared area, check whether you need approval — we cover this in detail in our guide on community regulations for installing air conditioning.
After installation
The work is guaranteed, and we walk you through how to look after the unit from day one: basic filter cleaning you can do yourself, and when it's worth booking the first professional preventive maintenance visit so the unit keeps its performance — and its electricity consumption — under control over the years. If you have any questions after installation, we're just a WhatsApp message away.